Once information has been entered about a specific Complaint, the user has the option to Commit (Save) the data or Discard (Erase) the entry. The Commit button is a green check. The Discard button is a red “X” (figure 12).
Figure 12
Click the Commit button to save the information and move the complaint with its Status to the box at the top. Click the Discard button to erase the information entered and start over with that Complaint.